I am an artist and writer at heart. Coupling that with my driving desire to make sure everything looks neat and professional, I have obtained an Associate of Arts degree in Graphic Design and have worked through a training course on the skills of proofreading (for which I already had strong tendencies since school days). For over a decade, I have used both graphic design and editing/proofreading in my previous job, for volunteer projects in my community, and for family and friends. I have been freelancing full time since 2018, and I particularly look forward to the opportunity to work together with fellow believers.
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Freelance graphic designer, artist, and proofreader; volunteer with Distributed Proofreaders; volunteer for local private school to design material for annual auctions (posters, booklet covers, tickets); numerous formatting and design projects (forms, booklets/manuals, advertising material) as well as proofreading and copy editing projects (articles, papers, books) on two major freelancing sites
Office graphic designer: designed the company logo and created forms, ads, signs, and newsletters (both mailed and emailed) on a regular basis; proofreader/editor for letters and newsletter articles; customer service (phones and walk-in); designed and maintained reports regarding policy activity; took payments; contacted customers regarding late payments; quoted and issued insurance policies (personal lines); quoted and issued policy changes; submitted policy cancelations; scanned documents for paperless filing; trained new employees; preliminary tech support
Maintained reports regarding employee documentation; reviewed employee documentation for compliance with company policy; weekly conference calls with head of department to review reports; reviewed scanned documentation to ensure accuracy in system; responsible for specialized reports as needed; developed training material for new team members
Responsible for transferring or closing funds in ISA accounts per customer request; contacted customers for validation of request when not received; responsible for converting old accounts to new accounts after company merger; responsible for assisting customer with complaints and researching problems
Office graphic designer: created forms, ads, signs, and newsletters on a regular basis; proofreader/editor for letters and newsletter articles; customer service (phones and walk-in); took payments; contacted customers regarding late payments; quoted insurance policies (personal lines); quoted and issued policy changes; submitted policy cancelations; trained new employees; preliminary tech support
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